Legal information

DATA PROTECTION

The security of personal data such as names, addresses, telephone numbers and email addresses is one of our key concerns. For this reason, we carry out all our online activities in accordance with data protection and data security laws. In the following, you will learn about which information we collect where necessary and how we treat said information.
1. Name and contact details of the controller in charge of data processing and of the data protection officer
This privacy notification applies to data processing by:
Controller:    
FRIWO Gerätebau GmbH
Von-Liebig-Straße 11
48346 Ostbevern
Germany

Phone +49 2532 81-0
Fax +49 2532 81-112

Management:
Martin Schimmelpfennig
Rolf Schwirz

The data protection officer of FRIWO Gerätebau GmbH may be contacted at the address above or the following:
Heiner Niehüser
Data Protection Officer
DSB Münster GmbH
Scheibenstr. 109
48153 Münster, Germany
Phone +49 251 71879-0
Fax +49 251 71879-290
Email: hniehueser(at)dsb-ms.de


2. PERSONAL DATA

Personal data is defined as all information that relates to an identified or identifiable natural person. This includes information such as their real name, their address, their telephone number and their date of birth.
Because this data enjoys special protection, we only collect it if it is technically necessary. In accordance with our duties, we will explain in the following which information we collect while you visit our website and how this information is used.

3. Collection and storage of personal data, as well as the type and purpose of its use

a) When visiting the website
When you access our website www.friwo.com, the browser used on your device automatically sends information to our website’s server. This information is temporarily saved in a log file. The following details are recorded without any action on your part and stored until they are automatically deleted:
•    IP address of the computer accessing the website
•    the date and time of access
•    the name and URL of the retrieved file
•    the website from which access occurs (referrer URL)
•    the browser used and, where applicable, the operating system of your computer, as well as the name of your access provider
We use the data described for the following purposes:
•    to ensure the trouble-free establishment of a connection to the website
•    to ensure the convenient use of our website
•    to analyse system security and stability
•    for administrative purposes
The legal basis for data processing is provided by Art. 6 (1) Clause 1 (f) of the General Data Protection Regulation (GDPR). Our legitimate interest stems from the data collection purposes listed above. In no instance do we use the collected data for identifying you as a person.
We also use cookies and analytical services when users visit our website. Please refer to Sections 5 and 6 of this privacy policy for further details.


b) When registering for our newsletter
If you would like to receive the newsletter, we require a valid email address and information from you that allows us to verify that you are the owner of the email address / that its owner agrees to receiving the newsletter. Provided that you have given your express consent under Art. 6 (1) Clause 1 (a) GDPR, we use your email address to regularly send you our newsletter. The valid email address is only used to send the newsletter and is not passed on to any third parties.
We only use the data collected in our newsletter’s registration mask to send our newsletter, where we provide information about all of our services. Once you have registered, we will send you a confirmation email containing a link that you must click on to complete the registration process for our newsletter (double opt-in).
When you register for the newsletter, we save your IP address and the date of registration. The only purpose that saving this information serves is to provide proof in the event that a third party misuses an email address and registers to receive the newsletter without the knowledge of the authorised party.

You can, at any time, revoke the consent you have given us to save your data and email address and to use them to send the newsletter. You may unsubscribe at any time, for example by clicking on a link in the newsletter itself or in your profile area, or by sending a message to the points of contact named above.
The newsletter is distributed through MailChimp, a newsletter distribution platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.
The email addresses of our newsletter subscribers as well as other data of theirs described within the scope of this notice are stored on MailChimp’s servers in the United States. Acting on our behalf, MailChimp uses this information to distribute and analyse the newsletter. Based on its own information, MailChimp may also use this data to optimise or improve its own services, e.g. for the technical optimisation and presentation of the newsletter or for business purposes to determine which countries subscribers are from. However, MailChimp does not use the data of our newsletter subscribers to write to them itself, nor does it share the data with third parties.

MailChimp’s privacy policy is available here: https://mailchimp.com/legal/privacy
The newsletter contains what is known as a web beacon, which is a file the size of a pixel that MailChimp’s server retrieves when the newsletter is opened. As part of the retrieval process, technical information about such things as the browser and your system, as well as your IP address and the time of the visit, is first collected. This information is then used for making technical improvements to services by means of the technical data or the target groups and their reading behaviour based on where they accessed the newsletter from (which can be ascertained via the IP address) or access times.
The statistical data collected also includes whether the newsletters are opened, when and which links readers click on. While it is technically possible to match this information with individual newsletter subscribers, it is not our intention or that of MailChimp to monitor individual users. Rather, the analyses serve to help us understand our users’ reading habits and tailor our content to them or to send differing content in line with our users’ interests.


c) When using our contact form
We provide you with the opportunity to contact us with questions of any kind using a form that is available on the website. In order to use this form, it is necessary for users to enter a valid email address so that we know who the enquiry is from and can respond to it. Other information may be provided voluntarily.
Data processing for the purpose of establishing contact with us is carried out in accordance with Art. 6 (1) Clause 1 (a) GDPR based on your consent, which you provide voluntarily.
The personal data that we collect in relation to the use of this contact form is automatically deleted once your enquiry has been addressed.

4. Forwarding of data

Your personal data is not transmitted to third parties for any purposes other than those listed below.
•    We share your personal data with third parties only if:
•    you have expressly consented to this in accordance with Art. 6 (1) Clause 1 (a) GDPR;
•    the sharing of this data under Art. 6 (1) Clause 1 (f) GDPR is necessary for establishing, exercising or defending legal claims and there is no reason to assume that you have an overriding interest requiring protection in your data not being shared;
•    there is a legal obligation to share the data under Art. 6 (1) Clause 1 (c) GDPR;
•    it is legally permissible and necessary under Art. 6 (1) Clause 1 (b) GDPR for performance of a contract to which you are party.

5. Cookies

We use cookies on our website. Cookies are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone or similar) whenever you visit our website. Cookies do not harm your device; they do not contain any viruses, Trojan horses or other malware.
Information is stored in the cookie which is generated in connection with the specific device used. However, this does not mean that we gain direct knowledge of your identity through this information.
The use of cookies serves several purposes. One is that they help us to design our website with a view to improving user experience. For example, we use session cookies to determine that you have already visited individual pages of our website. The session cookies are deleted automatically once you leave our website.
We also use temporary cookies to optimise user-friendliness. Temporary cookies are stored for a certain period of time on your device. If you visit our website again to use our services, the temporary cookies automatically recognise that you were here once before and can recall your previous entries and settings so that you do not have to enter them again.
The other reason we use cookies is to compile statistics regarding the use of our website and analyse this information for the purpose of optimising our offerings (refer to Section 11). These cookies enable us to automatically recognise that you were here once before if you visit our website again. They are automatically deleted in each case after a specified period of time.
The data processed by cookies is necessary for the purposes described for safeguarding our legitimate interests as well as those of third parties under Art. 6 (1) Clause 1 (f) GDPR.
Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer or a message appears before a new cookie is created. However, the complete deactivation of cookies may result in you not being able to use all of our website’s functions.

6. Analysis tools (tracking tools)

The tracking measures that we employ, which are listed below, are carried out on the basis of Art. 6 (1) Clause 1 (f) GDPR. We aim to design our website in line with users’ needs and ensure its ongoing optimisation through the tracking measures employed. We also employ tracking measures to compile statistics on the use of our website and analyse them for the purpose of optimising it. The interests are regarded as legitimate as per the provision cited above.
The respective data processing purposes and data categories may be found in the corresponding tracking tools.
Google Analytics
We use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”) for the purpose of designing our web pages in line with users’ needs and the pages’ ongoing optimisation. In this context, pseudonymised user profiles are created and cookies (refer to Section 10) are used. The information generated by the cookie about your use of this website, such as
•    browser type/version,
•    operating system used,
•    referrer URL (the previously visited page),
•    host name of the computer accessing the site (IP address) and
•    time of the server request
is transmitted to a Google server in the United States and stored there. The information is used to analyse use of the website, to compile reports about website activity and to perform other services related to website and internet use for the purposes of market research and designing these web pages in line with users’ needs.
This information may also potentially be transmitted to third parties if required by law or if third parties are charged with processing it. Under no circumstances is your IP address combined with other data by Google. IP addresses are anonymised so that linking it to a specific user is not possible (IP masking). You may refuse to allow the installation of cookies by selecting the appropriate settings in the browser software. However, please note that, in this case, it may not be possible to use all of the functions of this website to their full extent.
You can also prevent the collection of the information generated by the cookie pertaining to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, particularly with regard to browsers on mobile devices, you can also prevent the collection of data by Google Analytics by clicking on https://tools.google.com/dlpage/gaoptout. An opt-out cookie is created that prevents your data from being collected in future when visiting this website. The opt-out cookie applies only to this browser and only to our website, and is placed on your device. If you delete the cookies in this browser, you will need to set the opt-out cookie again.
Additional information on data protection in connection with Google Analytics is available for example from Google Analytics support (https://support.google.com/analytics/answer/6004245?hl=de).

7. Social media plug-ins

Based on Art. 6 (1) Clause 1 (f) GDPR, we use social plug-ins of the social networks Facebook, Twitter and Instagram in order to raise awareness of FRIWO The commercial purpose behind doing so is regarded as a legitimate interest as per the GDPR. The respective providers bear responsibility for ensuring operation of the plug-ins in compliance with data protection regulations. We use a two-click method to incorporate these plug-ins in order to best protect visitors of our website.
YouTube
Our website uses a YouTube plug-in. The service is provided by Google Inc. (“Google”), Amphitheatre Parkway, Mountain View, CA 94043, USA. YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, is the operator of the pages. We use embedded YouTube videos in privacy-enhanced mode, which means that YouTube only stores users’ cookies if the users click directly on the video to play it. If a user clicks on the video player, YouTube can potentially store cookies on the user’s computer, but no personal cookie information is stored for playing embedded videos. YouTube uses cookies for data collection and statistical data analysis. If you are logged into your YouTube account, you enable YouTube to match your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
Additional information on how user data is handled may be found in YouTube’s privacy policy (https://www.google.de/intl/de/policies/privacy).

8. Google Maps

This website uses the Google Maps API to visually depict geographic information. When people use Google Maps, Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA) also collects, processes and uses data about the use of the map functions by web page visitors. When you use Google Maps, information about the way that you use FRIWO’s website, including your IP address, is transmitted to and stored by Google on a server in the United States. The transmission of data to the United States entails risks relating to data protection law, which is why you have the option to deactivate the Google Maps service and prevent data from being transmitted to Google.

To do so, please deactivate JavaScript in your browser. However, please note that, if you do, you will not be able to display the map.
More information about data processing by Google may be found in Google’s privacy policy (www.google.com/privacypolicy.html).

9. Career portal

When you apply via our career portal, we collect personal data to process your application. The controller in charge of collecting this data is FRIWO as indicated in the legal notice.
If you use the portal to apply for an advertised position, your data is automatically transmitted to our human resources department. This does not constitute an automated or manual transmission to third parties as set out in the German Federal Data Protection Act.

If you submit an unsolicited application to our applicant database, your data is automatically transmitted to the appropriate subsidiary / human resources officer, based on your abilities.

The purpose of transmitting the data in this case is for the responsible officer to evaluate your potential area of work at FRIWO.

If you apply through our career portal, we ensure that your data is deleted from our systems once the purpose for which we received your data has ended. Procedures are in place to this end to ensure that data is deleted after the purpose for collection has ended or once the underlying retention period has expired.
In accordance with statutory principles, if you apply for an advertised position and the outcome is negative, we delete your data within three months of sending the rejection letter. In the event of a positive outcome, we enter your data into the ordinary human resources administrative process, where it is maintained, stored and protected in line with legal provisions.
If you submit an unsolicited application, your data will be saved for a period of six months once it has been entered into the system. After this period, if the outcome is not in your favour and you do not carry out any other activities on the website, your data will be deleted.

10. Rights of the data subject

You have the right:
• pursuant to Art. 15 GDPR to obtain information about your personal data that we process. In particular, you have the right to obtain information about the purposes of the processing; the category of personal data concerned; the categories of recipient to whom the personal data have been or will be disclosed; the envisaged period for which the personal data will be stored; the existence of the right to request rectification or erasure of personal data or restriction of processing or to object to such processing; the right to lodge a complaint; information as to the source of the personal data when we were not the ones to collect it; and the existence of automated decision-making, including profiling, and, where applicable, meaningful information about particulars;
•    pursuant to Art. 16 GDPR to obtain without undue delay the rectification of inaccurate personal data that we have stored or to have incomplete personal data completed;
•    pursuant to Art. 17 GDPR to obtain the erasure of your personal data that we have stored, to the extent that processing is not necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise or defence of legal claims;
•    pursuant to Art. 18 GDPR to obtain restriction of processing, insofar as you contest the accuracy of the personal data; the processing is unlawful, but you oppose the erasure of the personal data; we no longer need the personal data, but you require it for the establishment, exercise or defence of legal claims; or you have objected to processing pursuant to Art. 21 GDPR;
•    pursuant to Art. 20 GDPR to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to have that data transmitted to another controller;
•    pursuant to Art. 7 (3) GDPR to withdraw at any time the consent you gave to us. Doing so means that we will no longer be permitted in future to continue with the data processing based on this consent;
•    pursuant to Art. 77 GDPR to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your habitual place of residence, place of work or our registered office.

11. Right to object

If your personal data is processed based on legitimate interests as defined under Art. 6 (1) Clause 1 (f) GDPR, you have the right pursuant to Art. 21 GDPR to object to the processing of your personal data insofar as there are grounds for doing so relating to your particular situation or are directed against direct marketing purposes. In the case of the latter, you have a general right to object that we will honour without you having to cite a particular situation.
To exercise your right to withdraw consent or to object, simply send an email to sales@friwo.de.

12. Data security

For your visit to our website, we use the widespread Secure Socket Layer (SSL) method, together with the highest encryption level supported by your browser. This usually entails 256-bit encryption. If your browser does not support 256-bit encryption, then we use 128-bit v3 technology instead. You can tell whether an individual page of our website has been transmitted in encrypted fashion by the image of a closed key or lock symbol in the lower status bar of your browser.
We also employ appropriate technical and organisational security measures to protect your data against incidental or intentional manipulation, partial or complete loss, destruction and against unauthorised third-party access. We continually enhance our security measures in line with technological developments.

13. Links to other websites

The FRIWO websites contain links to other websites. FRIWO Gerätebau GmbH is not responsible for the data protection strategies or the content of those other websites.
14. Up-to-dateness of and changes to this privacy policy
This privacy policy is currently valid and was lasted updated in May 2018.
It may become necessary to modify this privacy policy due to the further development of our website and its offerings or changes to legal and/or official requirements. You can access the current version of the privacy policy on our website at https://www.friwo.de/en/legal-information/ at any time and print it.